Shipments and Delivery

*Due to the Chinese New Year holidays, online products (photobook, calendar, cards) ordered between Feb 5-15th will have the earliest pickup date available after Feb 28th. Please order/ arrange ahead to avoid delays* 

TinTinPhoto shops closes during:

PARKLANE SQUARE: Feb 16 - 19th

STANLEY / HANDS / BUTTERFLY: Feb 16 - 17th

Your package shipment

 

Packages are generally dispatched within 10 business days* after receipt of payment and are available for pickup at TinTinPhoto shops or shipped via HongKong post (with tracking number) or SF express. Whichever shipment choice you make, we will provide you with a link to track your package online. Additional time is needed for delivery via HongKong post and SF express (local 2-3 days). Express production can be requested for dispatch within 7 business days* at additional charge of $150. Please contact us directly through email info@tintinphoto.com for express orders.

 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. 

 

Boxes are amply sized and your items are well-protected. International shipping: varies depending on country please email info@tintinphoto.com for quote.

 

* Business days consist of Monday to Friday and exclude weekends and public holidays.